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Onboarding with Pearson VUE

Welcome to the AWS Store powered by Pearson VUE—your partner for secure, streamlined exam voucher purchasing. To begin purchasing only requires that you sign up for an account and agree to our Pearson VUE Privacy Policy and Site Conditions of Use. Pearson VUE does not require any agreements to be signed to purchase using a credit card, wire transfer, or other payment methods.

The entity that you will be purchasing from is NCS Pearson Inc. Dba Pearson VUE, 5601 Green Valley Dr. Bloomington MN 55437.

How to purchase without any agreements

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I need an agreement setup with Pearson VUE to purchase

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I need Pearson VUE setup as a supplier in my billing system

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I need a Line of Credit (terms based billing)

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Timeline:
Immediate

Steps to purchase without any agreements

1

Create your account on our site

2

Reach out

  • If you are a partner and have unique pricing, reach out to our support team noting your partner status and pricing need and we will update your Pearson VUE testing account with the right information.
3

Select vouchers

  • You can now add the appropriate vouchers to your cart and complete any orders as needed.
4

Checkout

  • When you reach checkout, ensure you have entered any appropriate tax IDs.
5

Choose payment

  • For available payments we allow the following (some vary by currency):
    • PayPal   
    • Credit card
    • Wire transfer (see FAQs)
    • Check/ACH
    • Alipay
    • Line of Credit (terms based billing)*
6

Receive vouchers

  • Once your order is placed and a payment is confirmed (in some cases such as Wire Transfer this may take a few days to clear) your request will be processed and the voucher(s) you will receive your vouchers in an email.
7

Manage vouchers

  • You may access your vouchers using our Skilling Assist Manager tool as an optional way to gain visibility into use, assign, distribute, and generally manage your voucher inventory across Pearson VUE programs.
  • *For Line of Credit please see the Line of Credit section.
Timeline:
Minimum of 2-3 weeks

Steps to set up an agreement with Pearson VUE

1

Request the Standard Purchasing Agreement

  • If your company requires an agreement with Pearson VUE, please submit a case requesting our standard purchasing agreement.
  • Pearson VUE will send the agreement for your team to review.
2

Set up your billing system

  • If setup in your billing system is needed, review the billing set up section and begin as soon as possible.
  • *Combining this step with the agreement process can streamline legal reviews and reduce overall time to purchase.
3

Check the Line of Credit option

  • Review the Line of Credit section to determine if this is applicable to you.
  • *This can help speed up the purchasing process.

Important considerations

  • The agreement scope only covers the purchase and fulfillment of exam vouchers. Other Pearson products can be included but are not required.
  • The agreement cannot include the exam or test-taker experience:
    • The test taker enters into an agreement with the testing sponsor (e.g., AWS).
    • Pearson VUE facilitates the schedule and delivery of the exam with the test taker not with the organization that is purchasing the vouchers.
    • Any attempt to include this in the scope of review can add additional time to the review/redline and may delay our onboarding process.
  • This is not a SaaS agreement:
    • Exam voucher purchases do not fall under a SaaS agreement.
    • This is strictly for buying and fulfilling vouchers, not for receiving a service.
    • *SaaS agreements often include terms that don't apply here, which can slow down the review process and delay completion by months.
Timeline:
2-3 days if no agreements are needed; otherwise 2-3 weeks

Steps to register Pearson VUE in your billing system (e.g., Ariba)

1

Submit Your Request

  • Go to Contact Us and include:
    • Currency you will purchase in.
    • Estimated purchase amount (monthly, yearly, etc.).
    • Note: This is only an estimate and not a commitment.
    • Accounts Payable contact information.
    • Additional invoicing requirements (e.g., third-party payment portal).
    • *please send us any agreements that we would agree to in this portal so we can review with our Pearson VUE Legal team. Note that agreements subject to Pearson VUE Legal review may extend the onboarding timeline.
2

Additional Invoicing Requirements

  • Please send any other agreements that would require signature in advance, allowing our Legal team sufficient time for early review.
3

Request W-2 if Needed

  • A W-2 form is available upon request.

Important considerations

  • NDA Requirements
    • For voucher orders, an NDA is not recommended.
    • If required, Pearson VUE can provide a standard NDA format.This should only be requested if we are discussing items that you as the customer or Pearson VUE designated as confidential.
    • Processing an NDA can take up to two weeks.
  • Code of Conduct
    • Pearson VUE has its own Code of Conduct.
    • As a matter of policy, we avoid signing individual customers’ conduct policies because one may conflict with our own or another customer’s. Instead, we have developed our own robust guidelines that we abide by. Our ideal course forward is that each party agrees to abide by their own code of conduct.
  • Scope of Agreement
    • Agreements requested here are only for the purchase and distribution of vouchers.
    • Exam delivery is not included.
    • *Exam delivery agreements are between the test taker and AWS, facilitated by PearsonVUE.
Timeline:
2-3 days for publicly traded organizations, 2 weeks for others

Steps to establish a line of credit (terms based billing)

If You Already Have a Line of Credit

If You Need to Establish a Line of Credit:

1

Request the Account Setup Form

  • Go to Contact Us and request the Account Setup Form.
2

Complete and Submit the Form

  • Fill out the form and include all required details.
3

Approval Process

  • If you are a publicly traded company, note this in your communication for expedited approval (2-3 days).
  • If you are not publicly traded, provide:
    • Up to 2 years of audited financials.
    • Allow approximately 2 weeks for review and approval.
4

Start Purchasing

  • Once approved, you can place orders and pay within NET 30 terms (30 days from invoice).

If You Already Have a Line of Credit:

1

Submit a Ticket

  • Go to Contact Us and submit a ticket.
2

Include Required Information

  • Your name.
  • Your company name and mailing address.
  • Main office or school district name and mailing address tied to the existing Line of Credit.
3

Processing Time

  • Allow 5 business days for review and response.

Important considerations

  • A Line of Credit must be established before your first purchase under NET 30 terms.
  • Approval timelines vary:
    • Publicly traded companies: Faster approval (2-3 days).
    • Others: Longer review (up to 2 weeks) due to financial documentation requirements.
  • Ensure all requested details are accurate to avoid delays.

FAQs:

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Do I need an NDA?

No, you will not need an NDA unless you and Pearson VUE are discussing confidential items such as security or other aspects information that we would not want shared. An NDA for a voucher transaction is rare.

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Do you have a W-9 that I can receive?

Yes, just send us a request and we will provide our W-9.

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Can I have a single point of contact with Pearson VUE in my region?

If requested, we will make every attempt to include account manager in your region if available. Please note that account managers are not always available and will not generally be available for financial and other operational questions and likely be fielded by groups or teams to avoid delays in your immediate needs.

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